Shipping policy

Shipping information

At GesundPur, we have made it our goal to offer you the best shipping options – no matter where you live. Every day we deliver to hundreds of customers worldwide, guaranteeing you the highest level of reliability.

Processing time

Before your parcel is shipped, we need 1–2 business days for:

  • Order confirmation & approval
  • Quality inspection
  • Packaging

Delivery times

Once your parcel has been collected from our shipping centre, the following delivery times apply (excluding customs delays):

Germany, Austria, Switzerland

  • Germany (EUR €): 6–10 business days
  • Austria (EUR €): 6–10 business days
  • Switzerland (CHF): 6–10 business days*

Other countries

  • Australia (AUD $): 6–10 business days
  • Belgium (EUR €): 6–10 business days
  • Bulgaria (EUR €): 6–10 business days
  • Denmark (EUR €): 6–10 business days
  • Finland (EUR €): 6–10 business days
  • France (EUR €): 6–10 business days
  • Greece (EUR €): 8–12 business days
  • Ireland (EUR €): 6–10 business days
  • Italy (EUR €): 6–10 business days
  • Canada (CAD $): 8–15 business days
  • Croatia (EUR €): 6–10 business days
  • Latvia (EUR €): 6–10 business days
  • New Zealand (NZD $): 6–10 business days
  • Netherlands (EUR €): 6–10 business days
  • Poland (EUR €): 6–10 business days
  • Portugal (EUR €): 6–10 business days
  • Romania (EUR €): 6–10 business days
  • Spain (EUR €): 6–10 business days
  • Czech Republic (EUR €): 6–10 business days
  • Hungary (EUR €): 6–10 business days
  • USA (USD $): 6–12 business days
  • United Kingdom (GBP £): 6–10 business days

*Note: Swiss customs may sometimes hold shipments for several days. In rare cases, this can extend the delivery time.

Shipping costs

Shipping is free to all delivery countries.

Shipping insurance

You can optionally add shipping insurance at checkout. It protects your parcel against loss, theft or damage during shipping. Should your parcel be lost or damaged despite the shipping confirmation from the respective carrier, you will receive a free replacement or a full refund from us.

The price is automatically shown to you in the cart in your local currency.

Shipment tracking

As soon as your parcel has been shipped, you will receive an email with a tracking number. You can check the status at any time here: 👉 Track order

In rare cases, shipments may be sent in partial deliveries for logistical reasons.

Contact

Email: info@gesundpur.at
Company name: GesundPur
Company number: 61276948315
Company address: Am Rennbuckel 14, 76185 Karlsruhe, Germany

Warehouse addresses:
37 Kap Pin Long Lower Ln, Sai Kung, New Territories, Hong Kong SAR
32 North Rd, Finglas, Dublin 11, D11 R7P2, Ireland

Opening hours: Monday to Friday, 9:00 to 17:00 (CET)
We reply to all emails within 24 hours.